Credit Controller

About the Job

A Credit Controller manages the company’s credit accounts and cash flow. The role involves assessing credit risks, setting payment terms, and ensuring timely collection of debts. The goal is to minimise financial losses while maintaining positive customer relationships. Credit Controllers balance sales growth with financial stability by implementing and enforcing credit policies.

Requirements

• Minimum Grade 12
• Additional tertiary education is an advantage
• At least 5 years of experience in Credit Control
• Knowledge of SAP is advantageous
• Computer literacy (Microsoft Excel, Word, Outlook)
• Emotionally intelligent
• Excellent communication and people skills
• Team player
• Self‑starter
• Strong interpersonal skills

Duties and Responsibilities

• Develop and maintain customer relationships
• Provide effective customer service by understanding client needs and delivering on promises
• Open new accounts
• Collect, monitor and follow up on outstanding debt
• Allocate payments according to remittance instructions
• Handle disputed accounts
• Check customer account limits
• Apply CGIC policy and procedures where relevant
• Negotiate with customers to bring account payments in line with terms
• Calculate interest, debtor days and report to the Credit Manager promptly
• Review credit limits on all clients monthly
• Reconcile bank statements
• Allocate payments received on customer accounts in different foreign currencies
• Send monthly statements and relevant documentation to customers
• Compile documentation for legal action according to company policy
• Maintain performance statistics within set time frames
• Prepare monthly management reports
• Control own debtors book according to company policy and procedures

How to Apply

To apply for this position, please visit the following link:

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