B2B Sales Administrator

Location: Sandton, Gauteng

Posted: Open until filled

Job Description

The B2B Sales Administrator supports the growth and management of House Accounts. The role drives customer engagement, manages sales activity, and ensures excellent customer service. It directly contributes to revenue growth and customer retention.

Key Responsibilities

• Assist sales teams to meet and exceed revenue targets.
• Identify upsell and cross‑sell opportunities within customer accounts.
• Reactivate dormant or low‑spend accounts.
• Collaborate with internal teams to implement sales‑driving initiatives.
• Manage inbound sales leads and customer enquiries promptly.
• Execute outbound engagement campaigns to House Accounts.
• Maintain accurate account records and ensure CRM data integrity.
• Provide regular engagement and follow‑up with House Accounts via phone, email, and digital channels.
• Act as a key contact for customer queries and coordinate internal responses.
• Support senior sales colleagues in understanding customer needs and performance trends.
• Collaborate with marketing/CP teams to support monthly campaigns targeted at House Accounts.
• Track campaign engagement, outcomes, and conversion.
• Assist customers with operational queries, escalating and following up where necessary.
• Produce weekly reports on sales pipeline status, stock forecasts, customer engagement activity, top account performance, and new account engagements.
• Keep up‑to‑date knowledge of Core Group products, processes, systems (e.g., SYSPRO), and competitive insights.

Qualifications & Experience

• Matric certificate – essential.
• Relevant tertiary qualification – preferred.
• Minimum 1 year experience working with SYSPRO.
• 1+ year experience in customer service, sales support, or sales administration is advantageous.
• Excellent written and verbal communication skills.

How to Apply

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