Maintenance Technical Assistant – (KZN) Jobs

  • Full Time
  • Durban, South Africa

Frogfoot Networks (Pty) Ltd

Maintenance Technical Assistant – KwaZulu-Natal (Durban)

Frogfoot Networks is a leading open-access fibre provider in South Africa, specializing in high-speed internet for homes and businesses. We are looking for a dedicated Maintenance Technical Assistant to join our team in Durban.

Role Overview

This role is perfect for someone who enjoys hands-on work and assisting with technical tasks. You will support our Fibre Technicians with network maintenance, ensuring our fibre infrastructure remains in top condition and our customers stay connected.

Key Responsibilities

  • Support Fibre Technicians with regular maintenance and emergency repairs.
  • Keep worksites (including manholes) clean, safe, and organized.
  • Ensure all tools, equipment, and company vehicles are well-maintained and safe to use.
  • Manage cable organization and help with accurate record-keeping and labeling.
  • Perform OTDR monitoring and accurately save and report test results.
  • Follow all safety (SHEQ) policies and procedures.
  • Assist with fibre installations, cable pulling, and general field work.

What You Will Need

  • Education: Grade 12 (Matric) preferred.
  • Experience: At least one year of experience in a fibre, maintenance, or civil works environment.
  • Certifications: CFOT certification is an added advantage.

Technical Skills

  • Knowledge of fibre and cable installation.
  • Understanding of fibre splicing and testing fundamentals.
  • Experience installing ONTs and routers.
  • Ability to troubleshoot and find technical faults.
  • Basic computer skills (Windows operating systems).

Working Conditions

  • This is a field-based position involving outdoor work.
  • You may be required to work extended or irregular hours to meet operational needs.
  • The role involves regular interaction with customers and internal teams.

Qualities We Look For

  • Problem-Solving: A solution-driven mindset and the ability to fix issues effectively.
  • Reliability: Honest, professional, and responsible.
  • Detail-Oriented: Precision in capturing technical information and completing tasks.
  • Customer-Focused: Polite and professional when dealing with clients.
  • Team Player: Able to work well with others and take initiative when needed.

How to Apply

If you are qualified and interested in this position, please apply through the Frogfoot recruitment portal.