Assistant Store Manager – Clicks Bothaville Jobs

Assistant Store Manager – Clicks Bothaville

Clicks Group is a leading retail healthcare group in Southern Africa. With over 840 stores, including brands like Clicks, GNC, The Body Shop, and Claire’s, we are committed to providing excellent service and quality products. We are looking for a motivated and professional Assistant Store Manager to join our team in Bothaville, Free State.

Role Overview

As the Assistant Store Manager, you will support the Store Manager in running a successful store. Your goal is to drive sales, build customer loyalty, and ensure the store meets all financial and operational targets while maintaining a high standard of service.

Key Responsibilities

• Financial Performance: Drive sales through promotional activities, cross-selling, and providing superior customer service.
• Operations: Manage daily tasks including stock control, store administration, and minimizing losses (shrinkage).
• Merchandising: Ensure the store is visually appealing and that all displays meet brand standards and promotional requirements.
• Team Leadership: Support and lead the staff to reach their performance goals. Manage work schedules and ensure the store is correctly staffed in the absence of the Store Manager.
• Customer Excellence: Create a great shopping experience to build customer loyalty and encourage participation in the Clicks ClubCard program.
• Compliance: Complete administrative duties such as employee records and timekeeping accurately and on time.

Requirements

• Education: Grade 12 (with at least 50% in Mathematics and English).
• Qualification: A Retail or Business Management qualification is essential. A Degree in a related field is preferred.
• Experience: At least 1 year of experience as an assistant store manager in a retail or FMCG environment, or completion of the Clicks Trainee Store Management Programme.
• Financial Knowledge: Experience managing budgets and understanding profit and loss statements.

Skills and Competencies

• Strong understanding of retail merchandising and promotion principles.
• Knowledge of labor legislation and people management.
• Excellent communication and problem-solving skills.
• Ability to work under pressure and meet targets.
• Computer literacy and strong numerical skills.
• A customer-focused attitude and a results-driven approach.

How to Apply

If you meet the requirements and are passionate about retail excellence, please submit your application through the Clicks Group careers portal.