Lancet Laboratories
Admin Clerk / Receptionist (Permanent)
Location: KwaZulu-Natal
Job Type: Full Time
About the Company
Lancet Laboratories SA is a leading pathology laboratory operating across South Africa. We provide vital diagnostic and monitoring services across all nine provinces and throughout several other African countries, including Botswana, Ghana, Kenya, and Nigeria. We are committed to excellence in medical diagnostics and patient care.
Job Summary
The Admin Clerk / Receptionist is responsible for receiving, capturing, and distributing medical samples. The goal is to ensure all information is recorded accurately so that samples can be processed quickly and efficiently to meet our service standards.
Minimum Requirements
- Grade 12 (Matric) or a relevant NQF level 4 qualification.
- A BSc Degree will be considered an advantage.
- 0 to 1 year of relevant working experience.
- Proficiency in computer use and basic laboratory information systems.
- Knowledge of general organizational policies and procedures.
Key Responsibilities
- Sample Management: Sort and distribute samples according to standard operating procedures to ensure they reach the correct laboratories on time.
- Data Entry: Register and “log” samples into the system and handle any related queries.
- Coordination: Track sample deliveries by couriers and monitor progress to ensure results are returned within the required timeframe.
- Hospital Rounds: Visit hospital wards to collect samples and distribute medical reports.
- Reception & Customer Service: Manage the reception area, greet clients, provide information, and maintain a professional environment.
- Administration: Handle administrative queries, manage stock levels for the doctor’s rooms, and ensure the workspace is clean and organized.
- Financial Tasks: Receive payments from patients and handle banking according to company procedures.
- Documentation: Prepare and scan patient forms into the digital system and resolve any incomplete records.
Required Competencies
- Ability to work well under pressure and in a team.
- Excellent communication and interpersonal skills.
- Strong attention to detail and high level of confidentiality.
- Empathy and patience when dealing with distressed patients.
- Professional telephone etiquette and customer service orientation.
- Basic business numeracy skills.
Application Details
If you meet the above criteria and are interested in joining our team, please submit your application through the Lancet Laboratories careers portal.
Application Deadline: 16th February 2026