The Department of Employment and Labour
Claim Registration Quality Assurance and Customer Care Internship
Reference Number: HR 5/1/2/3/28
Number of Posts: 3
Location: Polokwane, Limpopo
The Department of Employment and Labour is dedicated to reducing unemployment, poverty, and inequality through strategic policies and programs. We focus on improving economic productivity, creating jobs, and ensuring fair labor relations for all. We are currently seeking motivated interns to join our team in the Limpopo region.
Role Overview
This internship is designed for graduates looking to gain practical experience in administration, quality assurance, and customer service within a government environment. You will support the department in managing claims and ensuring efficient service delivery to the public.
Requirements
To be eligible for this position, applicants must possess a three-year tertiary qualification (NQF Level 6) in any of the following fields:
- Public Management or Public Administration
- Business Management or Business Administration
- Financial Accounting or Accounting
- Human Resource Management
Key Responsibilities
As an intern, your daily duties will include:
- Document Management: Organizing files, scanning documents, and maintaining accurate records.
- Financial Support: Verifying medical invoices, checking for duplicate entries, and capturing invoice data into the system.
- Administrative Tasks: Compiling official letters, tracking documents, and stamping manual invoices.
- Customer Service: Responding to enquiries and handling professional telephone communications.
How to Apply
Interested candidates who meet the above criteria are encouraged to apply through the official Department of Employment and Labour portal on the DPSA website. Ensure that your application clearly states the reference number for this position.