Lancet Laboratories
Job Opportunity: Admin Clerk / Receptionist (Permanent)
Lancet Laboratories is a leading pathology group providing vital diagnostic services across South Africa and several other African countries. We are currently looking for a professional and dedicated Admin Clerk / Receptionist to join our team in KwaZulu-Natal.
Role Overview
In this role, you will be responsible for the receiving, recording, and distribution of medical samples. You will ensure that all information is captured accurately to allow for the fast and efficient processing of laboratory tests. You will also manage the front reception area, providing excellent service to patients and medical professionals.
Requirements
- Education: Grade 12 (Matric). A BSc Degree will be considered an advantage.
- Experience: 0 to 1 year of relevant working experience.
- Technical Skills: Computer literacy and a basic understanding of laboratory information systems.
Key Responsibilities
- Sample Management: Sort, register (log), and distribute medical samples according to standard procedures.
- Logistics: Monitor the delivery of samples by couriers and perform hospital rounds to collect specimens and deliver reports.
- Reception & Customer Service: Manage the reception desk, welcome clients, handle phone calls, and resolve customer queries professionally.
- Financial Tasks: Receive payments from patients and ensure all cash is handled and banked correctly.
- Administration: Scan patient forms into the system, maintain accurate records, and ensure the work area is clean and organized.
- Stock Control: Monitor office and medical supplies, ordering more when needed to ensure the facility runs smoothly.
Skills and Competencies
- Excellent communication and interpersonal skills.
- The ability to remain calm and empathetic when dealing with distressed patients.
- Strong attention to detail and organizational skills.
- The ability to work effectively under pressure and as part of a team.
- Professionalism and a commitment to maintaining patient confidentiality.
Additional Information
- Job Type: Full Time, Permanent
- Location: KwaZulu-Natal
- Application Deadline: 17th February 2026
How to Apply
If you meet the above criteria and are interested in joining Lancet Laboratories, please visit the Lancet Careers website to submit your application online.