Clicks Group
Assistant Store Manager – Clicks Lichtenburg Mall
Clicks Group is a leading retail healthcare group and the largest retail pharmacy chain in South Africa. With over 840 stores across southern Africa, we are committed to providing exceptional service and health solutions to our communities. We are currently looking for a passionate and driven Assistant Store Manager to join our team at the Lichtenburg Mall branch.
About the Role
As the Assistant Store Manager, you will work closely with the Store Manager to ensure the store runs efficiently. Your focus will be on driving sales, building customer loyalty, and maintaining high standards of service to ensure our brand remains a leader in the market.
Key Responsibilities
- Drive Performance: Maximize sales by overseeing promotional activities, encouraging cross-selling, and ensuring the team provides superior customer service.
- Store Operations: Manage daily operations, including stock control, expense management, and maintaining a clean and organized store environment.
- Visual Merchandising: Ensure the store’s appearance and product displays meet brand standards and attract customers.
- Team Leadership: Support and motivate staff to meet their goals. Assist with scheduling and provide leadership in the absence of the Store Manager.
- Customer Excellence: Implement initiatives that improve the customer experience and encourage loyalty through our ClubCard program.
- Administration: Handle essential paperwork, including employee records and time-and-attendance reporting.
Requirements
- Education: Matric (Grade 12) with at least 50% in both Mathematics and English.
- Qualification: A relevant Retail or Business Management qualification is essential (a Bachelor’s degree is preferred).
- Experience: At least 1 year of experience in an assistant store management role within retail/FMCG, or successful completion of the Clicks Trainee Store Management Programme.
- Financial Knowledge: Experience managing budgets, profit and loss statements, and financial ratios.
Essential Skills and Competencies
- Strong understanding of retail merchandising and promotional principles.
- Knowledge of stock management, labor legislation, and human resources practices.
- Excellent communication and people management skills.
- Results-driven with strong planning and organizational abilities.
- Problem-solving skills and a focus on customer satisfaction.
- Computer literacy and basic numeracy skills.
How to Apply
If you meet the requirements and are ready to take on this challenge, please submit your application through the Clicks Group careers portal.