Administration Clerk: Patient Administration

Location: Rob Ferreira Hospital, Mpumalanga

Job Type: Full-Time

Field: Administration / Secretarial

About the Position

The Mpumalanga Department of Health is seeking a dedicated and skilled Administration Clerk to join the Patient Administration team at Rob Ferreira Hospital. We are looking for a professional individual committed to providing equitable, people-centered healthcare services in line with the Batho Pele Principles.

Minimum Requirements

• A Grade 12 Certificate or an equivalent qualification.
• Basic computer literacy.
• Strong interpersonal and communication skills (both written and verbal).
• A clear understanding of customer care and the Batho Pele Principles.

Key Responsibilities

The successful candidate will be responsible for providing essential administrative support. Primary duties include:

Patient Records and Data Management

• Capturing patient records accurately on the PIES/PEIS system.
• Opening new patient files and updating existing accounts.
• Managing the filing system to ensure records are organized and accessible.
• Determining patient fee classifications according to UPFS guidelines by verifying necessary information.

General Office Administration

• Handling general inquiries related to patient information.
• Performing clerical tasks such as typing documents, photocopying, and registering incoming and outgoing mail.
• Assisting with the collection of daily statistics.
• Managing telephone accounts and petty cash for the department.
• Distributing documents and packages to relevant stakeholders as needed.

How to Apply

Interested and qualified candidates should submit their applications through the Mpumalanga Department of Health e-Recruitment portal. Ensure all supporting documentation is provided as required by the department.