Clicks Group
Assistant Store Manager – Clicks Diepkloof
About Clicks Group
Clicks Group is a leading retail healthcare provider listed on the JSE. With over 840 stores across Southern Africa—including brands like Clicks, GNC, The Body Shop, and Claire’s—we are dedicated to excellence in the healthcare and beauty market.
Role Overview
We are looking for a motivated Assistant Store Manager to join our Diepkloof team. In this role, you will support the Store Manager in driving sales, managing daily operations, and leading a team to provide exceptional customer service. Your goal is to help the store meet its targets while maintaining a competitive edge in the retail market.
Key Responsibilities
- Drive Sales: Maximize financial performance by executing promotional activities and encouraging cross-selling and up-selling.
- Operations Management: Oversee stock management, minimize shrinkage, and manage store expenses and administration.
- Visual Standards: Maintain high standards of in-store presentation and visual merchandising in line with the brand image.
- Team Leadership: Motivate and guide staff to achieve performance goals and manage the team effectively in the Store Manager’s absence.
- Staff Scheduling: Assist with daily work schedules to ensure the store is properly staffed at all times.
- Customer Excellence: Deliver a great shopping experience to build customer loyalty and reach ClubCard targets.
- Administration: Complete HR-related tasks, including time and attendance records, accurately and on time.
Requirements
- Education: Grade 12 (with at least 50% in Mathematics and English). A Degree or Diploma in Retail or Business Management is highly preferred.
- Experience: At least 1 year of experience in a retail or FMCG assistant management role, or completion of the Clicks Trainee Store Management Programme.
- Financial Skills: Experience working with budgets, profit and loss statements, and financial ratios.
Knowledge and Skills
- Solid understanding of retail merchandising and promotion principles.
- Knowledge of stock control, risk management, and compliance procedures.
- Familiarity with labour legislation and people management.
- Strong organizational, problem-solving, and communication skills.
- Ability to work under pressure and meet strict targets.
- Proficiency in computer literacy and basic numeracy.
Core Competencies
- Leading and supervising others.
- Planning and organizing tasks efficiently.
- Focusing on results and customer expectations.
- Applying commercial and entrepreneurial thinking.
- Following procedures and coping with workplace pressure.
How to Apply
If you are passionate about retail and meet the requirements above, please visit the Clicks Group careers website to submit your application.