Clicks Group
Assistant Store Manager – Clicks Silver Mall
Company Overview
Clicks Group is a leading retail healthcare provider, listed on the JSE since 1996. With over 840 stores across Southern Africa—including brands like Clicks, GNC, The Body Shop, and Claire’s—we are a market leader in retail pharmacy and beauty.
Role Introduction
We are looking for a passionate and confident Assistant Store Manager to join our Silver Mall team in Pretoria. If you are driven by sales excellence and customer loyalty, this role offers an exciting opportunity to grow your career. You will report directly to the Store Manager and help lead the branch to success.
Job Purpose
Your goal is to support the Store Manager in running an efficient store. You will focus on driving sales, managing team performance, and ensuring full compliance with brand standards to maintain a competitive advantage.
Key Responsibilities
- Financial Performance: Maximize sales through effective promotional activities, cross-selling, and superior customer service.
- Operational Excellence: Manage daily store operations, including stock control, expenses, administration, and minimizing shrinkage.
- Visual Merchandising: Ensure the store’s appearance is professional and aligns with brand standards.
- Team Leadership: Motivate and direct staff to meet performance goals and manage work schedules in line with company policy.
- Customer Experience: Drive customer loyalty and meet ClubCard targets by providing a great shopping experience.
- Administration: Complete all HR-related tasks, including time and attendance records, accurately and on time.
Minimum Requirements
- Education: Grade 12 with at least 50% in Mathematics and 50% in English.
- Qualifications: A relevant Retail or Business Management qualification. A Bachelor’s degree is preferred.
- Experience: At least 1 year of experience as an Assistant Store Manager in a retail/FMCG environment, or completion of the Clicks Trainee Store Management Programme.
- Finance: Experience managing budgets, profit and loss statements, and financial ratios.
Skills and Competencies
- Knowledge of retail merchandising and promotion principles.
- Understanding of stock control, risk management, and labor legislation.
- Strong leadership and people management skills.
- Excellent problem-solving, planning, and organizational abilities.
- A target-driven mindset with a focus on customer service.
- Computer literacy and good communication skills.
- Ability to handle pressure and setbacks effectively.
Method of Application
Interested candidates who meet the above criteria should apply via the Clicks Group careers portal. Ensure your application highlights your relevant experience and qualifications.