The South African Revenue Service (SARS)
About the South African Revenue Service (SARS)
The South African Revenue Service (SARS) is the national authority responsible for collecting taxes and managing customs services. Established under the SARS Act of 1997, our mission is to administer the country’s tax system, collect national taxes and duties, and ensure the smooth flow of trade while protecting our borders.
Job Title: Coordinator: Release and Deployment Management
Employment Type: Fixed Term Contract
Location: Gauteng
Sector: Information Technology / ICT
Application Deadline: 12th February 2026
Job Purpose
The primary goal of this role is to manage and coordinate major IT system changes. You will ensure that all updates and deployments are rolled out to the production environment in a controlled way that does not disrupt business operations.
Requirements
To qualify for this position, you must meet one of the following criteria:
- Option 1: A National Diploma or Advanced Certificate (NQF 6) in Information Technology, with 2 to 3 years of experience in ICT Change and Release Management.
- Option 2: A Senior Certificate (Matric / NQF 4) with at least 5 years of experience in ICT Change and Release Management.
In both cases, at least 1 to 2 years of experience should be at a specialist or knowledge-worker level.
Key Responsibilities
Process and Operations:
- Gather data and create detailed reports with recommendations for your department.
- Monitor systems and procedures to identify trends and potential risks.
- Ensure all work follows official policies, standards, and legal requirements.
- Plan and schedule activities to improve service quality and delivery.
- Manage procedural changes and provide guidance to team members on new requirements.
Governance and Risk:
- Follow all governance and compliance rules.
- Identify and report any risks or violations of standard procedures.
- Ensure all completed work meets legislative and internal audit standards.
People and Collaboration:
- Build and maintain strong working relationships with colleagues and team members.
- Consistently evaluate your own performance and seek opportunities for professional growth.
Customer Service and Finance:
- Provide excellent support to meet or exceed client expectations.
- Follow company policies to ensure cost-effectiveness and reduce unnecessary spending.
Required Skills and Competencies
Behavioral Skills:
- Strong accountability and analytical thinking.
- High attention to detail and problem-solving abilities.
- Honesty, integrity, and a professional approach to work.
- Commitment to continuous learning and service excellence.
Technical Skills:
- General IT knowledge and computer literacy.
- Experience with Business IT systems and data analysis.
- Knowledge of reporting and standard operating procedures.
- Understanding of system thinking and efficiency improvement.
How to Apply
If you meet the requirements and are interested in this position, please submit your application through the official SARS careers portal on the SuccessFactors platform.