The Department of Employment and Labour
Job Opportunity: Customer Care and Quality Assurance Internship
Organization: Department of Employment and Labour
Reference Number: HR 5/1/2/3/24
Number of Posts: 2
Location: Limpopo
Job Type: Full-Time Internship
About the Department
The Department of Employment and Labour is dedicated to reducing unemployment, poverty, and inequality. We strive to improve economic productivity, create jobs, and ensure fair labour relations and equality in the workplace through various national policies and programmes.
Requirements
To be considered for this internship, candidates must meet the following criteria:
- A completed three-year tertiary qualification (NQF Level 6) in Operations Management.
Key Responsibilities
Successful candidates will support the department by performing the following duties:
- Managing service-related inquiries and resolving customer complaints.
- Assisting with employer services at the service kiosks.
- Registering claims accurately on the department’s operational system.
- Managing customer flow and queues to ensure efficient service delivery.
How to Apply
Interested and qualified candidates should submit their applications through the official DPSA (Department of Public Service and Administration) website. Please ensure your application clearly mentions the reference number provided above.