Department of Public Service and Administration
UIF Client Service Officer (7 Positions)
Department of Public Service and Administration
Location: Modimolle, Tzaneen, Lephalale, Calvinia
Salary: R269,499 per annum
Job Centres:
- Modimolle – Ref No: HR4/4/6/120 (4 posts)
- Tzaneen – Ref No: HR4/4/6/121 (1 post)
- Lephalale – Ref No: HR4/4/6/122 (1 post)
- Calvinia – Ref No: HR4/4/8/150 (1 post)
Requirements:
- Matriculation / Grade 12 / Senior Certificate
- Knowledge of the Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF policies and procedures, UIF’s vision, mission and values, customer care principles, and departmental policies and guidelines.
Key Skills:
- Interviewing
- Verbal and written communication
- Computer literacy
- Listening and interpretation (ability to interpret UI Act and Contributions Act)
- Conflict management
- Time management
- Customer relations
- Analytical thinking
- Interpersonal skills
- Telephone etiquette
- On‑job training (operational system)
Main Duties:
- Provide screening services for UIF applicants.
- Process applications for UIF benefits.
- Register payment continuation forms.
- Perform general administrative functions.
Enquiries:
- Ms. TE Maluleke – Tel: (015) 290 1768
- Ms. Sherelda Kleinsmith – Tel: (053) 838 1517
Application Instructions:
Send your application to the appropriate office:
- Modimolle – Email: UIFJobs-MOD@labour.gov.za or hand‑deliver to 42a Schoeman Street, Polokwane.
- Tzaneen – Email: UIFJobs-TZN@labour.gov.za
- Lephalale – Email: UIFJobs-LEP@labour.gov.za
- Calvinia – Email: Jobs-NCCAL@labour.gov.za or hand‑deliver to Cnr Compound and Pniel Road, Kimberley.
Applications should be addressed to the Chief Director, Provincial Operations, and may be delivered to:
- Private Bag X9368, Polokwane, 0700 (for Modimolle, Tzaneen, Lephalale)
- Private Bag X5012, Kimberley, 8301 (for Calvinia)
For attention: Sub‑directorate – Human Resources Management, Polokwane or Human Resources Operations, Provincial Office Kimberley.
Application Deadline: Open until filled.
Application Link: View the full application form