EAP Bursary Administrator

Company: FEM

Location: Johannesburg, Gauteng

Job Type: Entry Level

Posted: 6 February 2026

About the Role

FEM is looking for an EAP Bursary Administrator to support the Education Assistance Programme (EAP). The role ensures that applications, invoices, payments and communication with beneficiaries are handled accurately, on time and in line with company rules.

Key Responsibilities

• Process and record EAP invoices accurately and promptly.
• Follow up on missing documents from beneficiaries, pensioners and service providers.
• Enroll eligible beneficiaries into the EAP system and keep data correct.
• Fix rejected invoices, beneficiary or vendor details within the required time.
• Verify and record vendor and beneficiary banking details.
• Send proof of payment to beneficiaries and service providers on time.
• Maintain accurate records and audit trails for all EAP transactions.
• Identify and raise risks such as overpayments, duplicate payments or incomplete paperwork.
• Support internal and external audit requests and answer queries.
• Provide regular reports on EAP administration, outstanding items and performance.

Education

Minimum: Diploma in finance, administration or a related field.

Ideal: BCom or equivalent qualification.

Experience

Minimum: 1–2 years in an administrative, finance or programme support role.

Skills & Competencies

• High attention to detail and accuracy.
• Strong follow‑up and time‑management skills.
• Ability to work under pressure and meet deadlines.
• Customer‑focused with empathy and professionalism.
• Good communication and stakeholder engagement.
• Ethical, accountable and committed to governance.
• Ability to spot risks, inconsistencies and potential financial exposure.

Training & Knowledge

Minimum: Good administrative and organisational skills, understanding of financial documents and processes, proficiency in Microsoft Office (Excel, Word, Outlook), strong communication skills.

Ideal: Experience in financial administration, debtors or programme management, knowledge of internal controls and compliance, experience in insurance, medical administration or financial services.

Benefits

Competitive salary and benefits package.

How to Apply

Submit your CV by 22 February 2026. Applications that do not meet the minimum criteria will not be considered.

People with disabilities are welcome to apply. FEM promotes Employment Equity.

To apply, visit fema.simplify.hr.