Frontshop Assistant – Mthatha

About Dis-Chem Pharmacies

Established in 1978, Dis-Chem Pharmacies is South Africa’s leading pharmaceutical retailer. We are committed to providing excellent service and quality products to our communities. We are currently looking for a motivated Frontshop Assistant to join our team at the Mthatha branch in the Eastern Cape.

Role Overview

As a Frontshop Assistant, your primary goal is to maintain high merchandising standards and provide excellent customer service at the point of sale. You will ensure the store is well-stocked, correctly priced, and that every customer has a positive shopping experience.

Minimum Requirements

• Education: Grade 12 (Matric) or Senior Certificate.
• Experience: 0 to 6 months of retail work experience.
• Citizenship: Must be a South African citizen.
• Background: Clear criminal record and a clear credit rating.
• Transport: Valid driver’s license and your own reliable transport.

Bonus Skills (Advantageous)

• 1 year of work experience in a retail environment.
• A certificate in Retail Business Management.
• Basic computer skills (Word, Excel, Outlook, or SAP).

Key Responsibilities

Merchandising and Stock Control

• Keep shelves fully stocked and neatly organized at all times.
• Monitor product expiry dates and rotate stock regularly.
• Ensure all items have the correct price labels and report any discrepancies.
• Help with receiving, off-loading, and packing stock in the storeroom or on the floor.
• Assist with stocktakes and counting inventory.

Customer Service and Sales

• Greet and assist customers with a friendly and professional attitude.
• Process payments accurately, including cash, cards, vouchers, and loyalty points.
• Handle customer queries and complaints efficiently, escalating to management when necessary.
• Ensure all items are scanned correctly before they leave the store.

Store Operations

• Maintain a clean and tidy work area (housekeeping).
• Adhere to all company policies, safety rules, and uniform standards.
• Follow security procedures to prevent stock loss or suspicious behavior.

Essential Skills and Competencies

• Strong basic math skills (addition, subtraction, multiplication, and division).
• Good verbal communication skills.
• Problem-solving ability and knowing when to ask for help.
• The ability to follow procedures and work with minimal supervision.
• Reliability and a strong sense of responsibility.

Benefits and Work Conditions

• Salary: Market-related.
• Benefits: Medical aid, Provident fund, and a Staff account.
• Hours: Must be able to work standard retail hours.

Closing Date: 03 March 2026

How to Apply

If you meet the requirements and are interested in this position, please apply through the Dis-Chem Pharmacies careers portal on retail.simplify.hr.