Administrator – Service Advisor

Company: Motus Corporation – Motus Volkswagen Welkom

Location: Welkom, Free State

Job Type: Entry Level

Posted: 2026-02-02

About the Role

We are looking for a highly organized and customer‑focused individual to join our team as an Administrator – Service Advisor. In this role you will provide excellent customer service, schedule service appointments, and keep accurate records. You should have strong communication skills and experience in a customer service or administrative position.

Key Responsibilities

• Interact with clients in person, over the phone, and via email to schedule service appointments.
• Provide status updates to clients about their service appointments and answer any questions or concerns.
• Maintain accurate records of all service appointments, including client information, vehicle details, and services performed.
• Coordinate with the service department to ensure appointments are scheduled efficiently and completed on time.
• Process payments and handle billing inquiries with customers.
• Assist in resolving customer complaints or issues in a professional and timely manner.
• Collaborate with the service team to ensure the overall success of the department.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and other computer software.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Automotive industry experience is a plus.

How to Apply

To apply for this position, please visit motus.simplify.hr.

Application Deadline: Open until filled.