Job Opportunity: Rental Admin Assistant (Cape Town)

IGrow Wealth is a property investment company dedicated to helping investors achieve financial independence. We assist our clients in building lasting wealth through high-performing property portfolios and offer support at every stage of the investment process.

We are currently looking for a professional and detail-oriented Rental Admin Assistant to join our team in Cape Town. In this role, you will ensure that all tenant and owner records are accurate, complete, and properly managed within our systems.

Job Overview

• Job Type: Full Time
• Location: Cape Town, Western Cape
• Experience: 2 years
• Field: Property Administration / Real Estate

Requirements

To be successful in this role, you will need:

• A Matric certificate.
• At least 2 years of experience in a similar administrative role.
• Specific experience in property administration.
• Proficiency using PayProp, TPN, and RentGuard systems.

Key Responsibilities

Applications and Vetting

• Receive and review tenant applications to ensure all documents (IDs, bank statements, payslips, and tax numbers) are included.
• Perform TPN credit checks and complete RentGuard checklists.
• Submit applications for rental insurance and track the status.
• Identify and report high-risk or declined applications to management.

Document Control and Data Entry

• Organize, name, and save all tenant and owner documents correctly.
• Maintain a clean and structured digital filing system.
• Upload all necessary documents to PayProp and internal shared drives.
• Update onboarding sheets with tenant details, unit numbers, and lease dates.

Communication and Reporting

• Monitor the onboarding email inbox for new applications and owner documents.
• Follow up on missing items and keep a log of all communications.
• Send welcome packs and contact information to new tenants.
• Prepare weekly progress reports on pending applications, arrears, and missing documentation.

How to Apply

If you meet the requirements and are interested in this position, please submit your application through the IGrow Wealth Investments career portal on the Placement Partner website.