Retail Store Assistant – Majik Forest (Bellville)

Dis-Chem Pharmacies, South Africa’s leading pharmaceutical retailer, is looking for a dedicated Retail Store Assistant to join our team at the Majik Forest branch in Bellville. This is a full-time position focused on supporting daily store operations and providing excellent service to our customers.

Role Overview

The main purpose of this role is to assist with the overall management of the store. You will ensure that all operational and administrative tasks are completed according to company policies and procedures.

Minimum Requirements

• Grade 12 / Matric qualification.
• Basic computer skills (Word, Excel, and Outlook). Experience with SAP is a plus.
• Previous experience in a retail environment.
• South African citizenship.
• A valid driver’s license or access to reliable transport.
• A clear criminal and credit record (MIE).

Key Responsibilities

Customer Service

• Build professional relationships with customers and handle inquiries or complaints efficiently.
• Ensure all customer stock queries are resolved and provide feedback when necessary.
• Maintain the company’s expected customer service standards and turnover rates.

Point of Sale and Cash Management

• Manage cash floats and handle any shortages or overages at the till.
• Process customer refunds and returns accurately.
• Prepare daily cash requirements to ensure cashiers have enough change.
• Maintain strict control over documents, petty cash, and cash on hand.

Stock and Administration

• Verify deliveries and invoices to ensure they are 100% accurate.
• Assist with logging claims for the Distribution Centre.
• Manage and control high-risk stock items.
• Ensure that back-shopping and returned goods are processed correctly.
• Prepare daily reconciliation reports.

Required Competencies

• Strong knowledge of retail administration and operations.
• Excellent teamwork and customer relation skills.
• Basic leadership and management abilities.
• High level of honesty and integrity.
• Ability to work well under pressure and meet deadlines.

Benefits

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff store account.

Closing Date: 04 March 2026

How to Apply

If you meet the requirements and are ready to join a dynamic team, please submit your application via the Dis-Chem careers portal.