andBeyond
Sales Support Administrator (JHB)
&Beyond is a global leader in luxury experiential travel. We design personalized high-end tours across 15 countries in Africa, five in Asia, and four in South America. We also own and operate 29 extraordinary safari lodges and camps. We are looking for a professional and organized Sales Support Administrator to join our team in Johannesburg.
Role Overview
The Sales Support Administrator provides essential administrative support to the sales team. This role ensures that all sales data is accurate, enquiries are handled quickly, and the sales department operates efficiently.
Key Responsibilities
Lead Management
- Assign web enquiries and other leads to the sales team according to company policy.
- Manage weekend delegation of enquiries (shared rotation) until the process is automated.
Reporting and Data Analysis
- Create and share monthly reports tracking sales performance against targets.
- Maintain the CRM database to ensure all information is accurate and up to date.
- Manage records for incentives, brochures, and sales contracts.
- Track team leave schedules and update the daily attendance calendar.
Process and Operations
- Document and update sales procedures and business processes.
- Test and improve business systems to increase productivity.
- Collaborate with the marketing team to plan trade shows and sales trips.
- Manage specific projects assigned by the Sales Support Manager.
Team Support and Collaboration
- Act as a point of contact for sales representatives and managers, responding to emails quickly and efficiently.
- Keep the sales team informed about process changes and new reports.
- Work closely with other departments to help the company achieve its goals.
- Participate in meetings and share ideas to improve team performance.
Requirements
- Education: Matric certificate.
- Type: Full-time position.
- Location: Gauteng (Johannesburg).
- Field: Sales Support and Administration.
How to Apply
If you are interested in this position and meet the requirements, please submit your application through the official &Beyond careers portal on the “applybe” website.